No matter how reliable your car may be, the odds are high that it will end up in a car-repair shop at some point. When you’re deciding which repair shop to go to, it is a good idea to do some research and make sure you choose a shop that can be trusted to do the job right.
Here are seven things to look for when you’re choosing a car-repair shop:
- Clean and comfortable facilities: If you are going to stay at the shop while the repairs are made, you will want a comfortable waiting room with all of the amenities, such as wireless, television and coffee to make the time pass quickly.
- Modern equipment: Repairing today’s cars requires more than a set of wrenches. In fact, sometimes the problem with a vehicle can stem from the car’s software, not hardware. A reliable car-repair shop will have the latest in high-tech diagnostic and repair equipment.
- Expert knowledge of your make and model: Many mechanics and dealerships specialize in repairing certain types of cars. Find one that is an expert at fixing your car or your problem. The very best Toyota mechanic in the world, for instance, may be worthless at repairing your Mercedes-Benz.
- Certified technicians: If the service technicians are certified by the National Institute for Automotive Service Excellence, you know that they are educated, experienced professionals.
- A good reputation: You can look up online reviews, check with the Better Business Bureau, or simply ask friends or neighbors to see if the repair shop’s customers have been happy with the work.
- Warranties or guarantees: If a car-repair shop backs its work with a significant warranty or guarantee of satisfaction, it removes much of the risk involved in choosing that shop.
- Reasonable prices: Of course, it is helpful if the repairs do not cost an arm and a leg. The cheapest repair shop may not be the best option, but you probably don’t want the most expensive shop, either.
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